Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Melanie Torrez's Website.

By coming on board with Melanie Torrez you accept these terms and conditions in full.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person or business coming on board with Melanie Torrez, and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

“Intellectual Property” means all intellectual property rights of whatsoever in nature, including (without limitation) patents, designs, present and future trademark or copyright, and whether or not registered or registrable by any means, and the right to file an application for the registration thereof.

“Product” of “Service” means any deliverables by Melanie Torrez.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law.

Melanie Torrez maintains its website as a service to the internet community. Access to and use of www.melanietorrez.com is subject to the terms and conditions set forth herein and all applicable laws. Melanie Torrez may revise these terms and conditions from time to time by updating this posting. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

LICENSE

Unless otherwise stated, Melanie Torrez and/or its licensors own the intellectual property rights for all material owned by Melanie Torrez. All intellectual property rights are reserved. You may view and/or print pages from http://www.melanietorrez.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from Melanie Torrez.

Sell, rent or sub-license material from Melanie Torrez

Reproduce, duplicate or copy material from Melanie Torrez

Redistribute content from Melanie Torrez (unless content is specifically made for redistribution).

IFRAMES

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

RESERVATION OF RIGHTS

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site.

We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

DISCLAIMER

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to Melanie Torrez and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

EVENTS OUTSIDE OF OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under any contract with you that is cause by events outside of our reasonable control (a “Force Majeure Event”) including, without limitation, fire, flood, explosion, storm, earthquake, war, terrorism, sabotage, revolution, riot or civil commotion, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority, strikes, lockouts, failure of supplies of public or private telecommunications networks, power or fuel or the default of suppliers or sub-contractors. Our performance under our contract with you is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Events to a close or to find a solution by which our obligations under such contract may be performed despite the Force Majeure Event.

CONTACT

The first point of contact for the “Client” is the Business Development Manager;

For any enquiries and ongoing communication, the “Client’s” main point of contact will be their assigned Account Manager. Any outstanding invoices will be going through Melanie Torrez ’s Accounts department.

FULFILLMENT POLICY

Refund Policy
Refunds are available within 30 days of purchase if the services have not yet been rendered. After services have been provided, refunds are only issued in cases of non-performance as outlined in the service agreement.

Delivery Policy
Digital marketing services are delivered through email, online platforms, or scheduled meetings. Service timelines are established in the initial consultation and project plan.

Return Policy

Due to the nature of digital services, returns are not applicable. However, if deliverables do not meet the agreed-upon specifications, revisions will be made as per the service agreement.

Cancellation Policy

Cancellation
Subscriptions or ongoing services can be canceled with 30 days' notice. Any services provided up to the cancellation date will be billed accordingly, and any prepaid amounts will be refunded on a prorated basis.